What it does
Short forms
Three questions, not thirty.
Department routing
Straight to who can fix it.
NPS tracking
Trend, not a one-off survey.
Closing the loop
Every complaint answered.
By touchpoint
Reception, ward, billing, doctor.
NABH ready
Records an auditor accepts.
A closer look
Short forms
Three questions, not thirty.
Department routing
Straight to who can fix it.
NPS tracking
Trend, not a one-off survey.
Works with
Nothing here is an island. These are the parts it shares one record with.
Common questions
What does Feedback and NPS do in a hospital?
Feedback and NPS is part of DeepHealth AI. What patients say before they say it publicly. It covers short forms, department routing, nps tracking and more, inside the DeepHealth AI platform.
Can we take Feedback and NPS on its own?
Yes. Every DeepHealth AI module can be licensed on its own and switched on for a single department. You can add the rest of the platform later without moving your data.
What does Feedback and NPS connect to?
It shares one patient record with the rest of the platform, including Review Management, Patient Engagement, Reports and Dashboards. Nothing has to be typed twice.
Does it run on our own server?
Yes. DeepHealth AI runs on hardware inside your hospital or on AWS and Oracle Cloud managed by DeepScience Tech. The software is the same either way.
See Feedback and NPS on your own data
We will set up a demo with your departments, your workflow and your reports.